Your account and signing in

Your account is how Crown knows who recorded what. Every batch step, signature, and amendment carries your name, so the sign-in matters more here than in most software — it's the basis of your records being attributable.

Your own settings live under Settings in the main menu. They're yours alone; nothing here affects your teammates.

Signing in without a password

Crown has no password. When you sign in, you enter your email address and Crown sends you two ways in — a link you can click, and a six-digit code you can type. Either works; use whichever is easier on the device you're holding.

Sign-in links and codes are short-lived on purpose. If one has been sitting in your inbox for a while and doesn't work, request a new one rather than trying to troubleshoot it.

Your name

On the Profile tab, Display name is what appears beside your work everywhere in Crown — in the audit log, and beside activity your teammates see.

Set it to the name your colleagues would recognize on a record. Your sign-in email is shown here too, but changing it isn't self-service yet.

Devices signed in to your account

The Security tab lists Active sessions: every device currently signed in to your account, with the one you're using marked This device.

Select Revoke beside any session you don't recognize, or one on a device you no longer have. That session is signed out immediately.

Idle sessions sign out automatically after 30 minutes of inactivity. Real work in Crown counts as activity, so this is aimed at a tab left open on an unattended machine, not at a shift where you're recording steps. Sign out on the Profile tab ends the session on the device you're using.

Crown QMSDevices signed in to your account

What's next

Adding colleagues, and what each role can do, is covered in Inviting your team. To control which alerts reach you, see Notifications and alerts.