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Giving feedback and getting support

How to send feedback, report a bug, or flag something confusing to the Crown team from inside the app.

Updated May 28, 2026

Crown is built for small manufacturers, and the fastest way it improves is hearing from you. You can send feedback, report a bug, or flag something confusing without leaving the app or composing an email.

Sending feedback

On a desktop or laptop, look for the Feedback button in the bottom-right corner of the screen (it isn't shown on phones yet). It opens a short form.

  1. Pick a type

    Choose Bug, Suggestion, Confusing, or Other so we can route it correctly.

  2. Describe it

    Write what happened or what you'd like to see. For a bug, what you expected versus what actually happened is the most useful thing you can tell us.

  3. Send it

    Leave Include screenshot ticked to attach an image of what's on your screen, then select Send Feedback.